Answers for setup, compatibility, and troubleshooting.

Does LinkMyMac need a cloud account?

No. LinkMyMac is built around direct local device communication rather than a required cloud account.

Does it work over Wi-Fi and USB?

Yes. Both Wi-Fi and USB workflows are supported, which gives you the choice between a wireless or wired setup.

Which version should I install?

Version 1.61 is now live on Mac, Android and iPad. Update the apps on both devices to get the new features and the latest reliability improvements.

What is new in 1.61?

• Cast (Beta): share supported photos, videos and audio from Android to your Mac over Wi-Fi or USB.
• Mac messaging layouts: choose Single, Split or All enabled for supported providers such as Google Messages and WhatsApp.
• Mac dashboard previews with app icons and expandable or collapsible cards.
• Fixes for clipboard history clearing, image clipboard handling, mirroring keyboard input and Advanced Mirroring scrolling.
• Improved USB reconnection, media streaming and small-window layouts on Mac.
• An Android Quick Settings tile to pause or resume LinkMyMac, plus more reliable widget status and clearer diagnostics.
• More reliable iPad file-transfer recovery, reduced receiving memory use and clearer transfer errors.

Cast remains in Beta and requires 1.61 on both Mac and Android. Some media files may not play. It is separate from screen mirroring and is not an iPad Cast feature. If a problem continues, get in touch with your device models and what happened.

How do I cast media from Android to my Mac?

1. Update LinkMyMac on Mac and Android to 1.61, then connect over USB or the same reachable local Wi-Fi network.
2. In your Android gallery or another media app, select a supported photo, video or audio file and open Share.
3. Choose LinkMyMac's Cast option and select your Mac.
4. Accept the Cast request on your Mac to open the media in its native preview or player.

Cast shares selected media, not your entire phone screen. Start from Android's Share menu, not Samsung Smart View or AirPlay discovery. Format and size limits apply while this feature is in Beta.

The Mac app freezes when my phone connects. What should I do?

A bug in Mac version 1.60 could cause a spinning beachball after connection. The 1.60.1 patch fixed that issue, and the fix is included in 1.61. I am sorry for the disruption and grateful to everyone who helped identify it.

1. Fully quit LinkMyMac. If it is frozen, press Option + Command + Esc and force quit it.
2. Open the Mac App Store, search for LinkMyMac and open its page to update to 1.61.
3. Reopen LinkMyMac and connect your Android device.

No need to reinstall, reset your Mac or remove your pairing. Update your Android companion to 1.61 too for the new features. If the Mac still freezes on 1.61, contact support and include the version shown on the Mac. The Android version alone cannot confirm which Mac version is running.

Can I use LinkMyMac on an Android tablet?

Yes. Version 1.54 includes Android tablet-to-Mac support for supported LinkMyMac workflows. Install LinkMyMac on the Android tablet and your Mac, then pair them like a phone.

Can I use it on iPad?

Yes. LinkMyMac on iPad supports clipboard, file transfer, photos, messages, notifications, contacts, and Wi-Fi Direct workflows.

Which languages are available?

LinkMyMac supports English, French, Spanish, German, and Dutch. New users can follow the system language when it is supported, choose a language during onboarding, or change it later in Settings.

Which permissions should I allow?

Allow notification access for mirrored Android alerts and supported replies, file and photo access for transfers and media browsing, camera and microphone access for webcam and mic workflows, local network or USB prompts for pairing, and set LinkMyMac battery usage to Unrestricted on Android for best background reliability.

Should I disable battery optimization?

Yes, for the best results. On Android, open Settings > Apps > LinkMyMac > Battery and choose Unrestricted. This helps background reconnect, clipboard sync, notifications, call alerts, and longer mirror or control sessions stay reliable.

Some phones, especially Samsung and other heavily optimized Android devices, may pause background services more aggressively when this is left optimized.

Where do transferred files go?

Received files are stored in the destination device's download area or the equivalent local receiving location.

What is LinkMyDrop?

LinkMyDrop is the iPhone and Android phone-to-phone transfer workflow. It moves photos, videos, files, text, and profile details over a direct local connection without a cloud account.

Read the LinkMyDrop guide for the full workflow.

Does LinkMyDrop use QR or NFC?

Yes. A LinkMyDrop session can start with a QR invite, NFC tap where supported, or manual invite details. NFC starts the invite flow; the content itself moves over the local connection.

Where do LinkMyDrop transfers go?

Android saves received media and files into local device storage, including media locations such as DCIM/LinkMyDrop for photos. iPhone keeps received items in LinkMyDrop so you can share or save them from the app.

Can I reply to Android notifications from Mac?

Quick replies work for supported notification actions exposed by Android. The exact behavior depends on what a specific app makes available.

Can I answer Android calls and use my Mac for the audio?

You can control supported incoming Android calls from your Mac with actions such as answer, decline, mute, and end. However, cellular call audio and the microphone remain on your Android phone; LinkMyMac does not route call audio through the Mac.

Do I need to pair the devices every time?

No. After the first QR-based pairing, the devices can reconnect automatically when both apps are open.

What should I check if pairing fails?

• Make sure LinkMyMac is installed on Android.
• Open LinkMyMac on Mac or iPad so the QR code is visible.
• Confirm the required permissions are granted on Android.
• Check that both devices can reach each other over the intended connection.
• If it still fails, contact support@linkmymac.com.

Need setup instructions or direct support?

For full install steps, use the support page. For LinkMyDrop, read the LinkMyDrop guide. For direct help, use the contact page or email support@linkmymac.com.