How can we help?

Find answers to common questions or get in touch with our support

Getting Started

New to LinkMyMac? Learn how to set up and connect your devices.

View setup guide →

Troubleshooting

Having issues? Find solutions to common problems.

Fix common issues →

Contact Us

Can’t find what you’re looking for? Reach out directly

Get in touch →

Getting Started

1
Install the Android App

Download LinkMyMac from Google Play on your Android device

2
Install the macOS App

Download LinkMyDroid from the Mac App Store.

3
Connect to the same WiFi

Make sure both your Mac and Android device are connected to the same WiFi network.

4
Open both apps

Launch LinkMyMac on your Android and LinkMyDroid on your Mac. Scan the QR code to connect the two devices.

4
Start using the LinkMyMac

You’re ready to transfer files, mirror your screen and more!

Frequently Asked Questions

How do I connect my Android phone to my Mac?

Make sure both devices are connected to the same WiFi network.

Open LinkMyDroid on your Mac and LinkMyMac on your Android phone.

Pair the devices by scanning the QR code and you’re ready to go.

Why can't my devices find each other?

Check the following:

• Both devices must be on the same WiFi network

• Some routers have AP Isolation enabled, which blocks devices from communicating

• Make sure your firewall isn’t blocking local connections

• If possible, try a different network or restart your router

Most connection issues are related to router settings.

Is my data secure?

Absolutely.

All transfers happen only on your local WiFi network. Nothing is uploaded to servers.

No accounts are required, and we don’t collect, store, or sell any data.

Everything stays on your devices.

How do I join the Android closed test?

Click the “Join Android Closed Test” button on the homepage.

Sign in with your Google account, accept the invitation, and install the test version through Google Play.

What macOS and Android versions are supported?

macOS: Requires macOS 12 Monterey or later

Android: Requires Android 8.0 (Oreo) and above

Keeping both apps updated ensures the best experience.

Is LinkMyMac free?

Yes, LinkMyMac is currently free while it’s in early access.

During this phase, I want users to test features, report bugs, and help shape the final version.

Later on, once the app becomes stable and feature-complete, some advanced features may become paid to support ongoing development.

The basics will remain accessible, and early testers will keep full access.

No ads. No tracking. No subscriptions unless absolutely necessary.

Common Issues

Connection drops frequently

Check the WiFi signal strength on both devices.

If possible, move closer to your router or switch to a 5GHz network for more stable performance.

Some routers also have AP isolation enabled, which can interrupt local communication.

File transfer is slow

Transfer speed depends entirely on your local WiFi network.

For faster performance:

• Use a 5GHz network instead of 2.4GHz

• Reduce congestion by limiting other heavy network activity

• Make sure both devices are connected to the same access point

Screen mirroring lag

Mirroring requires a strong and stable network.

If you notice latency:

• Lower the mirroring quality in settings

• Ensure both devices are on 5GHz WiFi

• Reduce distance from the router

App won’t open

Try quitting the app completely and reopening it.

If the issue continues:

• Restart your Mac or Android device

• Reinstall the app from the App Store or Google Play

If the issue persists, please reach out via support@linkmymac.com.

Common Issues

Our support team is here to assist you. Send us a message and we’ll get back to you within 24-48 hours.